Click the "Deposit" button on the top-right of the website.
In the middle you will see the "Withdraw" tab.
Notice there's minimum withdrawal limit and gas fee for each withdrawal.
Make sure to read the “Please note” section below the withdrawal page in order to check the requirements and warnings for every currency, such as the blockchain/network required for each currency, OUR PLATFORM DOES NOT SUPPORT ALL BLOCKCHAINS! Therefore, it is of the utmost importance that you choose the correct one to withdraw, otherwise your funds will be lost.
1."I can't receive the email verification code"
There are two possible causes:
Please, check if you click the “send” button.
Please , check on SETTINGS if you bound your email to this account.
2. "How long does withdrawal usually take?"
Mostly, withdrawal funds will be sent instantly, but in some cases (security check, Insufficient hot wallet balance, etc), withdrawal request might be delayed for up to 48 hours.
If the withdrawal operation is successful and you do not receive it for more than 48 hours. please contact support via intercom, we will reply to you as soon as possible.
3. "Are there any requirements?"
Please ensure the following for a successful withdrawal. According to our Terms and Conditions:
5.15 You need to make a deposit of at least 0.5 mBTC (0.0005 BTC) or other currency equivalents before you can make a withdrawal from any winnings you may receive.
5.16 In order to make a withdrawal, a player must wager 5x from the deposit amount.